If you are an entrepreneur (see Section 1.2 of our General Terms and Conditions) within the meaning of Section 14 of the German Civil Code (BGB), you do not have the right of withdrawal. The following applies to consumers (every natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity):
Right of withdrawal
You have the right to cancel this contract within one month without giving reasons. The cancellation period is one month from the day on which you or a third party named by you who is not the carrier took possession of the goods.
To exercise your right of withdrawal, you must contact us.
Michael Hock
South field 5
26907 Walchum
Tel: +49 (0) 4963 90 77 70 0
Fax: +49 (0) 4963 90 77 70 1
Email: info (at) glanoldirekt.de
inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.)
At:
Michael Hock
South field 5
26907 Walchum
Tel: +49 (0) 4963 90 77 70 0
Fax: +49 (0) 4963 90 77 70 1
Email: info (at) glanoldirekt.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
ordered on(*)
received at(*)
Name of the consumer(s)
Address of the consumer(s)
Date, signature of the consumer(s)
(*) Delete what is not applicable.
7. Notes
7.1 Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
7.1.1 for the delivery of goods that are manufactured according to customer specifications or that are clearly tailored to personal needs or that are not suitable for return due to their nature or that can spoil quickly or whose expiry date would be exceeded,
7.1.2 for the delivery of newspapers, magazines and magazines, unless the consumer has made his contractual declaration by telephone,
7.2 Please avoid damage and contamination of the goods. If possible, please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
7.4 Please note that the aforementioned paragraphs 7.2 are not a prerequisite for the effective exercise of the right of withdrawal.
8. Compensation in the event of cancellation
If the contract is revoked, the customer must, in deviation from Section 346 Paragraph 2 No. 3 BGB, pay compensation for any loss in value of the goods if the loss in value is due to handling of the goods that is necessary to examine the nature, properties and functionality of the goods was not necessary and we informed the customer of his right of withdrawal in accordance with Article 246a § 1 Paragraph 2 Sentence 1 Number 1 of the Introductory Act to the German Civil Code (BGB).
If you are an entrepreneur (see Section 1.2 of our General Terms and Conditions) within the meaning of Section 14 of the German Civil Code, there is no right of withdrawal. The following applies to consumers (every natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed):
right of withdrawal
You have the right to withdraw from this contract within one month without giving any reason. The cancellation period is one month from the day on which you or a third party named by you who is not the carrier took possession of the goods.
To exercise your right of withdrawal, you must tell us:
Michael Hock
Südfeld 5
26907 Walchum
Tel: +49 (0) 4963 90 77 70 0
Fax: +49 (0) 4963 90 77 70 1
Email: info (at) glanoldirekt.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods returned, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.)
On:
Michael Hock
Südfeld 5
26907 Walchum
Tel: +49 (0) 4963 90 77 70 0
Fax: +49 (0) 4963 90 77 70 1
Email: info (at) glanoldirekt.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
ordered on(*)
received at(*)
Name of consumer(s)
Address of consumer(s)
Date, Signature of the consumer(s)
(*) Delete where not applicable.
7. Notices
7.1 Unless the parties have agreed otherwise, the right of cancellation does not apply to the following contracts:
7.1.1 for the delivery of goods which are made to customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return are suitable or can spoil quickly or whose use-by date has passed,
7.1.2 for the delivery of newspapers, periodicals and magazines, unless the consumer has made his contract declaration by telephone,
7.2 Please avoid damaging and contaminating the goods. If possible, please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
7.4 Please note that the aforementioned items 7.2 are not a prerequisite for the effective exercise of the right of withdrawal.
8. Compensation for revocation
In the event of a cancellation of the contract, the customer must, in deviation from § 346 paragraph 2 no. 3 BGB, pay compensation for a loss in value of the goods if the loss in value is due to handling the goods, which is necessary to check the condition, properties and functionality of the goods was not necessary and we have informed the customer of his right of withdrawal in accordance with Article 246a § 1 Paragraph 2 Clause 1 Number 1 of the Introductory Act to the Civil Code.